Warranty

LIMITED WARRANTY PROTECTION

Limited warranty is offered only for watches. Other products such as jewelry and sunglasses does not come with warranty and/or money back guarantee.

We offer a limited warranty of materials and workmanship for a period of 12 months from the date of shipping against manufacturing defects. The product will be repaired or replaced with a new piece, if the manufacturing defect is apparent at no cost to you.

We reserve the right to determine manufacturing defects. This limited warranty does not cover any damage or defects caused by the following:

1. If there is evidence of excessive wear and tear;
2. If there is evidence of intentional or accidental misuse or abuse, including incorrect use deviating from the intended use of the product e.g. damage caused by water and without limitation, abuse related to 3rd party servicing; or
3. Resulting from loss, theft, or Act of God.

All warranty claims must be submitted by filling in the Warranty Claim Form below. Our customer service representative will get in touch with you at the soonest.

For warranty returns, we will be responsible for the shipping costs.

 

WARRANTY CLAIM FORM